(1) Packaging and transportation instructions: Due to the packaging volume restrictions of international logistics transportation,
large-sized carpets exceeding a certain size will be transported in folded packaging.
Therefore, there may be creases when you receive the goods. We will provide you with some methods to quickly restore the creases,
such as: pressing the carpet with heavy objects, rolling up the carpet in reverse, etc. If you mind, please place an order with caution.
(2) Color display instructions: The carpet pattern is machine-printed. Due to factors such as screen color difference and light environment, the actual color may be slightly different from the web page display. If you have high requirements for color, you can contact customer service to obtain detailed pictures of the actual product.
(3) After-sales guarantee instructions: If you are not satisfied with the carpet after receiving it or find that the carpet is damaged,
you can contact the online customer service immediately. We will help you deal with after-sales problems as soon as possible.
We do not want you to start the platform dispute process. Thank you for your understanding.
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